Privacy Policy
1. Introduction
Simon Remodeling & Construction ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us, including via SMS text messaging.
By using our services or providing your contact information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and mailing address
- Project details and service inquiry information
- IP address, browser type, and browsing behavior on our website
- Communication records, including SMS messages
- Payment information (processed securely through third-party processors)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about kitchen remodeling, bathroom remodeling, home additions, and other renovation services
- Provide project estimates and schedule consultations
- Send service-related updates, appointment reminders, and project status communications
- Send promotional messages, special offers, and company news (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations
4. SMS / Text Messaging Communications
Opt-In: By providing your phone number and submitting our contact form, you expressly consent to receive SMS text messages from Simon Remodeling & Construction. You must be 18 years of age or older to use this service. These messages may include service-related alerts, appointment confirmations, project updates, and promotional content.
Message Frequency: Message frequency varies based on your engagement and account activity.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of SMS communications at any time by replying END to any message. You will receive a confirmation message and no further texts will be sent.
Help: Reply HELP for assistance or contact us at [email protected].
No Sharing for Marketing: We will not share your mobile phone number with third parties for their marketing purposes.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business (e.g., CRM platforms, scheduling tools, SMS providers) under strict confidentiality agreements
- Legal authorities when required by law, court order, or government regulation
- Business successors in the event of a merger, acquisition, or sale of company assets
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though some features of our site may not function properly as a result.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
Opt out of marketing communications at any time:
To exercise any of these rights, contact us at [email protected] or 727-275-0548.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Simon Remodeling & Construction
Phone: 727-275-0548
Email: [email protected]
Website: https://crm.simonrc.com
With years of experience, we turn complex building challenges into seamless solutions tailored to your project goals.
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